Effective January 1, 2023
When written noticed is received at least 5 days prior to the course/event a refund will be given minus an administrative fee of 25% unless otherwise noted. Attendee substitutions are permitted.
Cancellations made within 48 hours of the in-person event will NOT receive a refund. An attendee substitution is recommended.
Unless otherwise noted, refunds will not be given for webinars or on-demand webinar/courses. Attendee substitutions are permitted, but must be made before the start of the event. Please notify KHCA/KCAL at khca@khca.org if you are unable to attend or wish to make an attendee substitution.